FAQs

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FAQs Page

How to convey additional information on customisation/personalisation in an order?

You may mention the same in ‘order note’ while placing the order. Alternatively you can also reach us on WhatsApp by clicking the button at the bottom of the page or email us on [email protected]

Are the hand painted t-shirts / onesies / sweatshirts / tote bags / cushions washable?

Yes they are washable. However we advise gentle hand wash only. No scrubbing or soaking. To be ironed on the reverse side only.

Are wipeable coasters washable?

No they aren’t washable. However stains can be easily wiped off from the protective sheet on them. Making them wipeable and last longer without spoiling the hand painted design.

Do you ship internationally?

Yes we ship worldwide.

Can I order a custom design?

We offer complete customisation in all our products. You can also reach us on WhatsApp by clicking the button at the bottom of the page or email us on [email protected]

Are the hand painted shoes washable? Does the paint chip off when in contact with water?

The colors we use get well absorbed in the surface and do not chip off when in contact with water. Harsh washing or scrubbing is not advisable. You may wipe them gently after every use for better results. They are painted with a lot of love and effort and would surely like some tender love and care from the wearer.

Are the hand painted passport covers & utility pouches washable?

No these are not washable.

How can I find assistance on sizing?

You can also reach us on WhatsApp by clicking the button at the bottom of the page or email us on [email protected]

Can I share a personalised message to be delivered with my order?

Yes of-course! We are always ready to make your experience of owning/gifting an esbe product special. Please mention your message in the ‘order note’ while placing the order.

Is shipping cost included in the price mentioned?

No. Shipping cost is calculated while you check out/placing the order.

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